7% of an enterprise's gross sales are lost to return costs. Moreover, studies have shown that an average of 4% to 6% of all retail purchases are returned. The overwhelming need for companies to seek effective reverse logistics is clear, and we understand that ensuring customers satisfaction while minimizing the financial burden is your top priority. Our comprehensive network enables us to be cost-effective, without cutting corners.
We carry out returns management in an extremely efficient way. Once you reported your returns to us and we have received the return, it will be recorded in our system, checked and processed accordingly. You decide how to proceed: If the returned item is suitable for sale, we book the items back into stock. Damaged articles will be sent to you or destroyed on request.